Terms & Conditions

Last Updated: June 2025

These Terms and Conditions ("Terms") govern your use of Gransino Casino, operated at gransino.top ("the Platform"). By registering an account or using any service on this Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use this Platform.

1. Eligibility

You must meet all of the following conditions to register and use Gransino Casino:

• You are at least 18 years of age
• You are a resident of the United Kingdom
• You are not registered on GamStop or any equivalent self-exclusion scheme that covers this platform
• You are acting on your own behalf and not as an agent for any third party
• You are not employed by Gransino Casino or any affiliated company
• Online gambling is legal in your jurisdiction

We reserve the right to request proof of age and identity at any point. Failure to provide satisfactory verification will result in account suspension and withholding of withdrawals until verification is complete.

2. Account Registration

One account per person is permitted. Creating multiple accounts will result in all accounts being closed and any winnings forfeited. You are responsible for maintaining the confidentiality of your login credentials. Any activity carried out under your account is your responsibility. If you suspect unauthorised access to your account, contact support immediately.

Account information must be accurate and up to date. Providing false information during registration, particularly regarding identity or age, is grounds for permanent account closure and forfeiture of all funds.

3. Deposits

The minimum deposit is £10. Deposits are processed instantly in most cases, though cryptocurrency deposits may take 15 to 30 minutes depending on network conditions. We accept Visa, Mastercard (debit only, not credit), Skrill, Neteller, PayPal, and selected cryptocurrencies including Bitcoin and Ethereum. Credit card deposits are not permitted under UK Gambling Commission regulations.

Deposits must be funded from a payment method registered in your own name. Third-party deposits are not accepted and will trigger an account review.

4. Withdrawals

The minimum withdrawal is £20. Withdrawals are processed to the same payment method used for deposits where possible. KYC verification must be completed before any withdrawal request is approved. This requires submission of a valid government-issued photo ID and proof of address dated within three months.

Once verified, e-wallet withdrawals are processed within 24 hours. Debit card withdrawals take 1 to 3 business days. Bank transfers take 3 to 5 business days. We reserve the right to request additional documentation for withdrawals above £2,000.

5. Bonuses and Promotions

All bonuses offered through Gransino Casino are subject to specific terms displayed at the point of offer. The following general rules apply to all bonuses unless stated otherwise:

• One welcome bonus per household, IP address, and payment method
• Bonus funds and any winnings derived from free spins must be wagered before withdrawal
• The maximum bet while a bonus is active is £5 per spin or hand
• Exceeding the maximum bet amount will result in immediate bonus forfeiture
• Live casino games contribute 10% toward wagering requirements unless specified otherwise
• Bonuses expire as indicated in the specific promotional terms
• We reserve the right to withdraw or amend any promotional offer at any time

Abuse of promotions, including exploitation of errors or multi-accounting, will result in voiding of bonuses and potential account closure.

6. Responsible Gambling

Gransino Casino is committed to responsible gambling. The following tools are available from your account dashboard:

• Deposit limits (daily, weekly, monthly)
• Session time limits and reality check reminders
• Cooling-off periods (minimum 24 hours, activatable immediately)
• Self-exclusion (minimum 6 months, irreversible during the exclusion period)

The Platform is registered with GamStop. Players enrolled in GamStop will not be able to access or register for an account. If you believe you have a gambling problem, contact the National Gambling Helpline on 0808 8020 133 (free, 24/7) or visit BeGambleAware.org.

7. Fair Play and Game Integrity

All games on the Platform use certified random number generators (RNGs) audited by independent testing bodies. RTP percentages are published within each game's information panel. We reserve the right to void bets or withhold winnings where technical errors, software malfunctions, or fraudulent activity are identified.

8. Prohibited Activities

The following activities are strictly prohibited on this Platform:

• Using automated bots, scripts, or software to interact with games or the Platform
• Collusion with other players
• Exploiting software bugs or errors for financial gain
• Money laundering or using the Platform for any illegal financial activity
• Creating multiple accounts to abuse bonus offers
• Attempting to access the Platform using a VPN to circumvent geographic restrictions

Violations will result in account suspension, forfeiture of balances, and reporting to relevant authorities where legally required.

9. Intellectual Property

All content on gransino.top including software, design, text, graphics, and game content is protected by copyright and intellectual property law. You may not reproduce, distribute, or modify any content from this Platform without prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Gransino Casino is not liable for any losses resulting from use of the Platform, including but not limited to gambling losses, service interruptions, or technical faults. Nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Platform are subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms at any time. Changes will be communicated via email to your registered address and posted on this page. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms. If you do not agree with any change, you must close your account before the changes come into effect.

13. Contact

For questions about these Terms, contact our support team via live chat on the Platform or by email at [email protected]. Our support team is available 24 hours a day, 7 days a week.